We want you to love everything you purchase from GE Designs. If something isn’t right, we’re here to help.
Our return policy lasts 30 days from the date of purchase. Returns must be approved by our team before sending anything back.
1. What Can Be Returned
To be eligible for a return:
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Item must be unused
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Item must be in original condition
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Item must be in original packaging
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Return must be requested within 30 days
Email us first: help@gequiltdesigns.com
We will authorize your return and provide instructions.
2. What Cannot Be Returned
Certain items are non-returnable:
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Books
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Patterns
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Magazines
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Gift cards
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Downloadable digital products (PDFs, books, classes)
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Subscription products
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Sale items (final sale)
These items cannot be refunded.
3. Return Shipping
Customers are responsible for paying return shipping costs.
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Shipping costs are non-refundable
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If a refund is approved, the original shipping cost will be deducted
Return address:
GE Designs
125 Columbia Court, STE 8
Chaska, MN 55318
Please do not send returns to the manufacturer.
4. Refund Timeline
Once your return is received and inspected:
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We will email you with approval or rejection
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Approved refunds are issued to your original payment method
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Banks may take several days to process the refund
If you have not received your refund after our confirmation, please:
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Check your bank or credit card
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Wait for the financial institution to post the refund
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Contact us if more than 5 business days have passed
5. Exchanges
We only replace items that are defective or damaged.
If your item arrived damaged:
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Email us at help@gequiltdesigns.com
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We will send a prepaid return label if needed
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We will replace it with the same item
Non-damaged items cannot be exchanged.
6. Recommended for Returns Over $75
For your protection:
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Use a trackable service or shipping insurance
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We cannot guarantee receipt of returned items
Need Help?
We’re always here to assist.
(952) 361-9772