Cancel My Order (Full or Partial)

We understand that plans change. You can request an order cancellation before your order enters fulfillment. Please contact us as soon as possible — we ship quickly.

1. When You CAN Cancel an Order#

Cancellations are possible if:

• Your order is still “Unfulfilled”

• No shipping label has been created

• Digital items have not been downloaded

• Preorder/retreat box prep has not started

Partial cancellations are allowed depending on item availability.

2. When You CANNOT Cancel an Order#

We cannot cancel if:

• Your order has a shipping label

• The order has shipped

• A digital product has been downloaded (final sale)

• Your retreat box is already in production

• Fabric cutting has begun for retreat boxes or kits

3. How to Request a Cancellation#

Email:

📧 help@gequiltdesigns.com

Include:

• Full Name

• Order Number

• Items to cancel (full or partial)

We’ll confirm if cancellation is still possible.

4. Refund Policy Summary#

Per our return policy:

• Refunds are issued to your original payment method

• Original shipping fees are non-refundable

• Digital downloads, patterns, books, and subscription products are non-refundable

• Sale items cannot be refunded

• Returns require authorization before shipping anything back

5. Already Shipped?#

See:

👉 My Order Already Shipped — What Are My Options?