If you accidentally selected the wrong fabric choice, kit color, PDF vs paper pattern, or size, we can help — as long as your order has not entered fulfillment.
1. What You Can Change (Before Shipment)
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Fabric box selection
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Kit colorway
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Pattern format (PDF ↔ paper — if not downloaded)
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Size options
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Quantity
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Removing or swapping items
Changes depend on inventory availability.
2. When It’s Too Late to Change Items
We cannot make item or variant changes if:
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Your order is in fulfillment
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A shipping label has been created
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A digital file has already been downloaded
3. How to Request a Variant Change
Email us at:
Include:
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Full Name
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Order Number
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Item you want to change
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Desired replacement variant
We’ll check stock and update your order if still possible.
4. Digital Product Reminder
Downloadable patterns, books, and class products are final sale once downloaded.
5. For Retreat Session or Fabric Box Changes
Use this article: