GE Designs Return Policy (30 Days)

We want you to love everything you bring home from GE Designs. If something isn't right, we're here to help.

You have 30 days from delivery to request a return. Returns must be approved by our team before you send anything back.

1. What Can Be Returned#

To be eligible for a return:

• Item must be unused

• Item must be in its original packaging and the condition it arrived in

• Fabric must be uncut, unwashed, and folded as it arrived. We can't resell fabric that has been cut, washed, or handled.

• Return must be requested within 30 days of delivery

• Include your receipt or order confirmation

Email us first: help@gequiltdesigns.com

Once we okay your return, fill out the Return Request Form and put it in the box with your item. See How to Start a Return for each step.

2. What Cannot Be Returned#

Unless they arrive damaged or defective, these are final sale:

• Books, patterns, and magazines

• Gift cards

• Digital downloads, including PDF patterns, e-books, and video classes

• Subscriptions

• Sale items

Memberships, retreats, and GE Quilting Escapes trips follow the terms on their own product pages.

3. Return Shipping#

Customers are responsible for paying return shipping costs.

• Return shipping is non-refundable

• For items over $75, we recommend a trackable service or shipping insurance. We can't guarantee we'll receive your return.

Return address:

GE Designs Returns

125 Columbia Court N, Ste 8

Chaska, MN 55318

Please do not send returns to the manufacturer.

4. Review and Refund Timeline#

Once your return arrives:

• We take up to 5 business days to review it. We check every item against this policy, and fabric gets a close look.

• We email you either way once the review is done. If a return doesn't meet the policy, we'll tell you why.

• Approved refunds go to your original payment method, minus original shipping

• Sending an item back doesn't guarantee a refund

If you don't see your refund a few business days after our approval email:

1. Check your bank or credit card

2. Give the financial institution time to post the refund

3. Contact us if it still hasn't appeared

5. Damaged, Defective, or Wrong Items#

If something arrives damaged, defective, not as described, or isn't what you ordered:

• Email us at help@gequiltdesigns.com within 30 days of delivery with your order number and a photo

• We'll send a prepaid return label

• We'll replace the item or refund it in full, sale items included

See Exchanges for Damaged or Wrong Items.

6. Exchanges#

We exchange items only when they arrive damaged or defective, and we exchange for the same item. Items that aren't damaged can't be exchanged.

Need Help?#

We're always here to assist.

help@gequiltdesigns.com

(952) 361-9772